The following article shows you how to create a complimentary coupon you can distribute to VIPs or special guests to gain access to free tickets.
Step-by-Step Instructions
- Once you have successfully logged in, select the Manage button from the menu bar at the top of the screen.
- Select the Add Coupons button in the middle of the window.
- Select Coupon Type To Be Complimentary and set the Coupon Name to be something which will help you identify it in your reports, e.g., “Event Sponsors Code”. Then set Code to the code you would like to distribute; make it hard to guess, NOT “comp” or “free”; generally, six characters or more is perfect.
- Select Save and Assign.
Selecting Events
The assign coupon page will appear. This will allow you to assign the coupon to any events you are running. You can add more coupons in one go by pressing Add another coupon to this assignment.
The two assignment options are:
Apply coupons globally across all events
Global coupons will automatically be assigned to every event you create, past & present. They’re handy if you want to make a “gift voucher” style coupon. The ticket limit specifies the number of times the coupon can be used across all events.
e.g, A ticket limit of 3 would allow the coupon to be used twice for “event 1” and once for “event 2” and then not allow any more uses across any events.
Assign to individual events
Coupons assigned to individual events and pricing levels will only allow the coupon to be used on those events and price-levels chosen during this step.
You will be asked to add events to the coupon press Add Events and then select the events you wish to assign the coupon to, as they are selected they will move into the right column. Once all the events have been selected press Make Selection to confirm.
You will then be asked to either apply the coupon to all price levels or to choose individual price levels. This allows you to segment usage of the code to a particular price-level (if desired).
Choosing Apply to all price levels will allow the coupon to be used on all price levels with the ticket limit setting the total uses of the code for that event
e.g. A ticket limit of 3 will allow the coupon to be used twice on “Price level 1” and once on “Price level 2” and no more times thereafter.
Assign to individual price levels
If you have selected the individual events and pricing levels option and selected Choose individual price levels you will be asked to choose specific price levels you would like the code to be valid on.
Coupon Limiting
Select one of the following options:
Coupon limits apply to each selection individually – will allow the ticket limit to apply to each price level e.g. a ticket limit of 5 will allow five redemptions for each selected price level.
Coupon limits apply to these selections as a group – will allow the ticket limit to limit the total number of uses across all selected price levels. e.g., A ticket limit of 3 allows the coupon to be used twice on “Price level 1” and once on “Price level 2”, and no more thereafter.
Total Coupons Available: The maximum number of tickets that can be purchased using this code
Limit per Order: The maximum number of tickets that can be purchased using this code per transaction.
Taggable will allow attendees to automatically input the coupon by appending it to the event URL in the format:
http://events.ticketbooth.com.au/event/demo-event/tag/testcomp
(where demo-event is replaced by your event url and testcomp is replaced by your code.)
A start and end date for the coupon can also be set; consider this the coupon's expiry date, after which it will no longer be accepted.