Automatic coupons are used to provide a discount when the total face value of tickets selected reaches the designated amount. For example, if you offer a $5.00 discount on orders of $100.00 or more, a customer receives the $5.00 discount once the order reaches $100.00 (not including fees).

Step-by-Step Instructions

1. Once you have successfully logged in, select the Manage button from the menu bar at the top of the screen.
2. Select the Add Coupons button in the middle of the window.
3. Select Coupon Type Automatic and set the coupon name to be something that will help you identify it in your reports, e.g., “Spend $100, Get $10 off”.
   1. There are two options for the discount coupon: either a percentage discount or a flat discount. Select the appropriate option for your promotion. Then set the Amount (how much they get off their order) and the Target Amount (how much they have to spend to qualify for the promotion).
4. Select Save and Assign. 

Selecting Events

The assign coupon page will appear. This will allow you to assign the coupon to any events you are running. You can add more coupons in one go by pressing Add another coupon to this assignment.

The two assignment options are:

Apply Coupons Globally Across All Events

Global coupons will automatically be assigned to every event you create, past & present. They’re handy if you want to make this a running promotion.

Assign to Individual Events

Coupons assigned to individual events and pricing levels will only be usable on those events and price levels selected during this step.

You will be asked to add events to the coupon press Add Events and then select the events you wish to assign the coupon to, as they are selected they will move into the right column. Once all the events have been selected press Make Selection to confirm.

Coupon Limiting

Select one of the following options:

Coupon limits apply to each selection individually – the ticket limit applies to each price level; e.g., a ticket limit of 5 allows five redemptions for each selected price level.

Coupon limits apply to these selections as a group – will allow the ticket limit to limit the total number of uses across all selected price levels. e.g., A ticket limit of 3 allows the coupon to be used twice on “Price level 1” and once on “Price level 2”, and no more thereafter.

Total Coupons Available: The maximum number of orders to which this offer can be applied.

Limit per Order: The maximum number of tickets that can be purchased using this code per transaction. (We recommend setting it to 99 due to the nature of this code needing to reach a target amount.)

Taggable - N/A for this coupon type.

A start and end date for the coupon can also be set; consider this the coupon's expiry date, after which it will no longer be accepted.