Located in the top right corner, POS Method (upper right) and Settings (click the gear icon in the upper right corner) allows you to make adjustments to Box Office preferences.
These preferences are set per user, not for all users in your account.
Order Capture Method
By default, the Order Capture Method will be set to In Person, but you can adjust this setting to whichever method of sale is most commonly used (Phone, In Person, Email or Mail Order). While this setting is intended to speed up sales, your preferred method can still be changed for an individual sale during the checkout process.
Reporting
Reporting Methods allow you to see the last 20 orders over the organisation, or just your previous order or 20 orders. You can also run a simple end-of-day report that displays a drawer report.
Settings (Gear icon)
Preferences
Reminder: These preferences are set per user, not for all users in your account.
- First Day of The Week - By default, your weeks will start on Sunday. Edit this setting here if you prefer your Week View to start on a different day.
- Default View - Set to List by default. Edit this setting to change the view to be day, week or month. Check the box below this setting to always return to today’s date.
- Start Screen - By default, Box Office will start at the home screen. Click Select Event for Box Office to open on that event.
- Start New Order - Choose to start your next order from the start screen or from the last sold event.
- Automatically Email Receipts - By default, if the customer provides an email address, Box Office will automatically deliver a copy of their receipt via email.
- Automatically Print Receipts - Turned off by default, this setting can automatically print receipts to a connected printer upon completion of an order.
- Automatically Check In Patrons - Turned off by default, this setting will automatically check in patrons upon completion of an order.
- Automatically Fulfil Orders - In use only with fulfilment permissions and module.
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Assign Barcode on Fulfilment - In use only with fulfilment permissions and module.
Contact support if you'd like information on this tool.
- Default Capture Mode - By default, this is set to In Person.
- Default Payment Mode - Choose a default payment method for checkout.
- Default Delivery Option - Choose a default delivery method for checkout.
- Time Limit - Set the time limit (in seconds) for a user to complete an order.
- Payment terminals and devices are for use only with specific permissions.
Back to Admin
Certain tasks cannot be completed within Box Office (e.g., adding events, running reports, and looking up customer information). If you need to complete these tasks, this button will take you to the Admin. This button opens the Admin in a new tab, allowing you to continue working in Box Office while handling your business in the Admin.