Do I need to use my Ticketbooth login? 

Yes, to track your progress, please use the email address associated with your Ticketbooth account. 

Do I need to create an account to watch the training?

No, you just need to enter your email address so we can record your progress. 

Can I share this recording with my colleagues if they don't have their own Ticketbooth login?

Yes, anyone who will be using your account and building events should watch this training. If you would like to create them with their own login, please follow instructions here. 

Do I have to watch the entire training in one go?

No, Loom will record your progress and you can come back to it when you are ready. 

What happens if I don't finish the training?

You will not receive your Ticketbooth login details. 

Why do I need to do this?

We have found that completing this training greatly increases self-sufficiency with the platform and will reduce your need to contact client support - meaning you can get your events onsale as quickly as possible! It's only 30mins (but watch it on 1.2x speed for a quick 20min training)

What if I have further questions?

You can contact our client support team (clients@ticketbooth.com.au) anytime; they are available day and night. We also host live classrooms weekly if you want to go over anything in more depth.