The Agent Tasks menu displays all of your created tasks. Tasks are grouped under the Account Defaults heading and by event. Account Defaults are the tasks that have been applied to all of your events.

Creating an Agent Task

Click New Task to start creating a new task.

On this page, you can also see each task's basic details, including the respective rules and actions for each, as well as their status (Enabled, Completed or Disabled). You can use the dropdown in the top right to filter which tasks are displayed, based on their status.

Here's a quick rundown of each filter:

• Enabled - Tasks that are ready and have not yet been activated
• Disabled - Tasks that have been successfully created, but will not activate when their rules are triggered. (Tasks can be disabled from the Agent Tasks menu.)
• Completed - Tasks that have been activated and cannot be activated any further. For example, a task that notifies you when the first 500 tickets have sold for an event can only activate once. As a result, the task's status will be changed to Completed once that threshold has been reached, because it can not be activated again.
• Recently Activated - All tasks that have been activated within the last 7 days. This includes completed and disabled tasks that have recently been activated
• Recently Activated + Enabled - All tasks that have been activated in the last 7 days, and tasks that are enabled but have not yet been activated
• All - All enabled, disabled, and completed tasks

Click an individual task to view more specific details about it. For tasks that have been completed, you will see timestamps indicating when the task was activated. From this view, you can edit the parameters of an existing task, as well as disable or delete the task.

Next: Guide to Agent Actions