Tixel is a fan-to-fan marketplace for tickets, built with organizers in mind.
How the Resale Integration Works
Depending on how tickets have been issued, fans will visit tixel.com/sell and be pointed in the right direction to list their ticket.
Tickets will be validated against an API call at the point of listing to ensure the tickets are valid (have not been voided, refunded, or canceled).
When a ticket is reissued, the original ticket is voided, and a new $0 ticket is created in the name and email of the buyer.
Get Started with Tixel
Any organizer can sign up for Tixel and get started in just a few clicks. Event Organizers can create their Tixel account at https://tixel.com/organisers/showclix
Follow these instructions to add your event: How to connect your ShowClix account to Tixel
Organizers must also contact their Account Manager to activate reseller permissions on their account.
Setting Up Your Event
Admin Configuration
Log in to the admin and go to the event you want to integrate with Tixel. In the sidebar, choose the Ticket Reseller option.
In the Resale Provider dropdown, choose Tixel.
If the Ticket Reseller option is not visible, please get in touch with your Account Manager or Client Support.
API Details
This step is crucial — you will only see this information once. Please write it down and keep it in a safe place:
- Your unique API username
- Your special API password (it won’t be shown again)
- If you lose it, please get in touch with your Account Manager.
- Integration ID
Enter Details in Tixel
Add these credentials in Tixel via your Organizer login at https://tixel.com/organisers
Click on your user avatar in the top right corner and choose Integrations. You will see the ShowClix option:
Copy and paste your credentials from the previous step and click Save.
All tickets sold on Tixel will now be automatically and safely transferred from now on!
If you need additional help setting up Tixel within Event Ticketing for the first time, please contact your Account Manager or Client Support.