To pause sales from the event dashboard, click the three dots menu next to the event you're stopping sales for and select the Pause Sales option. This will prevent any further ticket sales.
If you'd like to turn your sales back on, select Resume Sales on the banner above the event, or from the same three dots menu, select Resume Sales
If you're sure about stopping your ticket sales, click the three dots menu and select Cancel Event.
Customers will not be able to purchase tickets; event reminders or mobile tickets will not be delivered.
Your event can be restored by selecting Restore Event.
You must relaunch ticket sales after restoring a cancelled event.
Cancelling or restoring events will trigger a background process, and you will receive an email notification when it is complete.