How to Use Mass Checkout

Mass Checkout is a helpful tool to mass checkout attendees. The organiser has the option to check out all attendees or only attendees under a specific price level.

Mass Checkout is a helpful tool for the mass checkout of attendees. As an event organiser, you have the option to check out all attendees or only attendees under a specific price level.

This feature is excellent for events that run for multiple days. You can mass-checkout the patrons at the end of the day so that customers can still reuse the ticket on the following day. 

Note: It is essential to do the mass checkout at the end of each day, as failure to do so will make the tickets invalid in the upcoming days. 

 

There are currently two distinct ways to check out attendees: manually via the Mass Checkout option, and automatically via the scheduled Mass Scan Out

How to Mass-Checkout Attendees

  1. Enter the Guest List for your event.
  2. Select Mass checkout options.
  3. Choose any applicable price levels you wish to checkout.
  4. Select Check out these tickets.

How to Schedule a Mass Scan Out

Mass Scan Out is disabled by default. Please contact support to have Mass Scan Out enabled.

 

You can schedule a Mass Scan Out to check large numbers of tickets at once automatically. 

  1. Go to your event in the Admin.
  2. Click the Reporting tab in the sidebar.
  3. Select Admissions
  4. Go to the Scan Stats tab.
  5. Click Schedule Mass Scan Out.
  6. Set the Date & Time.
  7. Choose Tickets.
  8. Select which types of tickets should be scanned out: 
  9. Set Email Notifications.
    1. Add one or more emails to receive a confirmation once the scan-out is complete.
    2. If left blank, the confirmation goes to your email.
    3. Separate multiple emails with commas.
  10. Click Schedule to finish.