Getting Started with ScanFast

Learn how to get started with ScanFast: Leap Event Ticketing's ticket scanning app for mobile devices.

What Is ScanFast?

ScanFast is a mobile ticket scanning app for Leap Event Ticketing. 

Download our ScanFast Guide.

 

Download the App

Features within ScanFast, like RFID scanning, rely on NFC capabilities, necessitating a device equipped with NFC.

  1. Search for “ScanFast” in the Apple App Store or Google Play Store on your device
  2. Tap Install to begin your download
  3. Once the download has completed, tap the ScanFast app icon to begin

Connect to Wi-Fi

Make sure you are connected to Wi-Fi. If Wi-Fi is not available, cellular data networks can be used (if available).

Sign In

Enter your Leap Event Ticketing account email and password, then tap Sign In

Note: To reset your password, please visit your ticketing account in a web browser and follow the instructions.

 

Select Your Events

The first time you sign in to ScanFast, the app will automatically display the Device Setup menu, allowing you to select scanning events. 

You can access this menu later to edit your selection by tapping the Device Setup button on the main ScanFast menu.

 
  • The menu displays a list of all upcoming events
  • Tap any event to select it
  • Tap an event again to deselect it

    When selecting events to download, tap the checkmark in the top right to automatically filter the events by date (today or tomorrow).

     
  • When you have finished selecting events to scan, tap Download Tickets
  • When the selected events have downloaded successfully, a confirmation message will appear. Tap to dismiss.
  • A list of all selected events is displayed. All price levels are selected for each event by default.
  • Optional: Select any applicable products to be fulfilled/scanned

    Products can only be fulfilled by an order level barcode.

     

    Optional: If you want to filter individual price levels, tap an event on this menu and select the price levels that should be accepted.

     
  1. Tap Make Selection when you have finished
  2. Tap Done to complete the event setup. 
  3. Now, you are ready to scan!

Have trouble downloading tickets or accessing events? You must be connected to a reliable Wi-Fi network to use ScanFast properly. Refer to the FAQ for more information on resolving your connectivity issues.