Using the U9000 Scanner

Table of Contents

Device Setup Wi-Fi and Timezone Event Setup Select Events Filter Price Levels Start Scanning Scanning Tickets Camera Laser Searching for Customers

Device Setup

Press and hold the button on the top left side of your device to power it on.

Connect the device to Wi-Fi and set the time zone by pressing the three dots in the top right corner of the screen.

Select your event(s) press Download Tickets for [x] Events.

Choose the event(s), then deselect any price levels that should not be valid on your device. Press Make Selection and then press Done.

Press Device Setup to restart this process.

Tip: Filter and mass select events by tapping the checkmark on the top right corner of the screen.

There are two ways to scan ticket barcodes or QR codes. Laser scanning, our preferred method, is better for battery life, speed, and performance.

From the main menu, tap Launch Scanner
Position the ticket's QR code inside the centre of the white box on the camera's viewfinder
Hold the ticket's barcode 6-8" from the scanner. If positioned correctly, the scan will automatically happen.

From the main menu, tap Launch Scanner
Ready to scan will display on the screen
Hold the barcode 6-8" from the scanner. Press and hold any of the scan buttons until the laser has read the barcode.

The ticket is valid for one person and has been successfully scanned.

From the Ready to Scan screen click the search icon
Search by customer name or confirmation number
Tap the customer’s name, select Check In All or Check In each ticket individually