Upsell is a feature that allows sellers who are selling multiple events concurrently to encourage their customers to add additional events to their order.

Customer Experience

• Upsell occurs on the order confirmation page under a section labelled Add another event
• The various events being upsold will be teased to the customer by showing a brief blurb about each along with a button labelled GetTickets
• Once this button is selected, additional information about the event will be shown, notably its price levels and products being upsold
• At this point, the customer can select how many of each they would like and click a button labelled Add to order for just $X.XX.
• Upon clicking, a request for the tickets and products will be sent to the server and the page will be reloaded with the new order
• The events being upsold will now change based on the new order

To Begin Upselling Events

1. Navigate to the cart-mode page and set both Cart Mode Enabled and Upsell Enabled to yes
   1. Note: Because tickets to multiple events will be on a customer's order, cart mode must be enabled for this feature to be available
2. Below the cart mode settings is a section titled EventUpsell
   1. Select which events you want to upsell
3. Once an event has been selected, an entry for it will appear in the table
4. At this point, if Upsell Enabled is yes, the event will immediately be upsold to customers purchasing tickets (with the upsell price for each price level and product defaulted to their online price)
5. To refine which price levels and products will be shown to the customer, click Select Price Levels and Select Products, respectively, which will open a module allowing you to specify precisely what they want to upsell and at what price
   1. Price Levels and Products can be custom-sorted, providing more control over how upsells are presented to customers in checkout

You can find out more by reading the Cart Mode article.